When and how did you start working at ROSCLAR?
I have been part of this great human team for 10 years, since November 2015. I had friends working here who recommended it to me. I remember that at that time I was going through a difficult professional and personal period. Eduard perfectly understood that I needed a safe environment, one of protection and peace. Just by meeting him and hearing him explain what Rosclar was—made up of a big family of professionals with a big heart—I felt I wanted to be part of it. I immediately felt that warmth, those colleagues who over the years became friends, that kind refuge I needed and where I found my place.
What does your role involve? / What is your specialty?
As a manager of a production team, I try to be a close leader and set an example for them. Someone they can trust and know will be there for whatever they need. Being the first to help and being solution-oriented.
My specialty lies in training skills and my ability to convey knowledge in a clear, simple way, with the patience necessary to ensure understanding of payroll procedures.
What is a typical day like for you at ROSCLAR?
I always try to start the day with a kind message for the team, in order to foster a positive work environment and a motivating atmosphere. I take an interest in them both personally and professionally, review workloads, and assess how to distribute them in a balanced way.
I offer my help and availability to resolve issues, trying to convey confidence and calm in stressful and high-pressure situations.
I manage emails and coordinate my own portfolio of clients.
What are the biggest challenges in your profession? Or is there a success story you’d like to share?
My main challenge is to instill in my team the confidence that I will be available in any situation that arises. I want them to see me as a support figure, capable of providing the knowledge, guidance, and problem-solving skills they need in any situation. I try to reflect Rosclar’s values in my leadership style.
My greatest success has been seeing colleagues who were part of my team grow professionally—people I trained and supported in their development.
What skills and attitudes do you think a payroll professional should have to work at Rosclar?
At Rosclar, I would highlight human quality—the desire to be part of a family, to be a supportive and collaborative colleague.
Willingness to help and being proactive are essential. A readiness to learn is fundamental in our culture.
We highly value English skills, as most of our clients are international.
Organizational and problem-solving abilities are very important in our organization.
The ability to manage stress with a solution-oriented approach is also key.
What are the latest trends in your field? Will you incorporate them at Rosclar?
Using technology to automate processes and developments so we can focus on what truly matters: customer care and delivering high-quality service.
Our field is constantly evolving in terms of regulations, so staying up to date with legislative changes is essential to properly advise our clients.
What do you value most about working at a company like ROSCLAR?
I consider Rosclar my home. The human quality, teamwork, and solidarity have made us a big family. The understanding during difficult personal situations, the support, and the guidance to face challenges.
We always strive to innovate, anticipate our clients’ needs, and keep our focus on both the present and the future.
Any advice for companies that need Payroll Services?
They should look for a payroll provider that truly cares about their needs—one that makes them feel they are in the best hands. A proactive partner who anticipates their needs and always offers solutions.